Sara Ahmed Alajlan
Director of Business Center at Amanat Al Riyadh (Riyadh Municipality)
CX LeadershipBusiness CenterRiyadh MunicipalityAmanat Al RiyadhSaudi ArabiaBusiness TransformationCustomer JourneyService ExcellencePublic Sector
About
Sara Ahmed Alajlan is a customer experience and business services leader with more than seven years of experience across the banking and public sectors. As Director of the Business Center at Riyadh Municipality, she leads initiatives that enhance business services and customer journeys, building on extensive experience in customer experience strategy at Banque Saudi Fransi. Backed by an MBA, a Business Analytics Nanodegree, and a background in English Language and Translation, Alajlan is committed to driving service excellence and supporting Saudi Arabia’s Vision 2030 through customer-centric transformation.