COO

Mazen bin AfIf

With over two decades of experience spanning financial services, operations, digital transformation, and employee engagement, Mazen bin AfIf has built a distinguished career in leading complex organizational change and delivering strategic growth initiatives in the Kingdom’s banking and finance industry.

Since June 2025, he has served as Chief Operating Officer at Tajer Finance, where he oversees operational strategy, process optimization, and the integration of innovative financial technologies. Alongside his executive role, he hosts the “Banking Unusual” podcast, dedicated to raising awareness and sharing insights on fintech and digital banking.

The Saudi National Bank (SNB) – Formerly National Commercial Bank (NCB) – Head of Employee Experience & Engagement – Group HR (2023–2025) – Head of IT Transformation (2022–2023) – Retail Banking Strategist (2021–2022) – Head of Consumer Finance (2018–2021) – Head of Project Implementation Management (2016–2018) – Head of Total Operations (2013–2016) – Head of Trade Services (2013) – Head of Credit Monitoring (2011–2013) – Manager – Central Corporate Finance Unit (2009–2011) – Manager – Central Operations Unit (2007–2009) – Senior Officer – Retail Sales Operations (2005–2007) – Trade Finance Officer (2002–2005) – Trade Finance Supervisor (2001–2002)
– Global MBA – University of Manchester, UK (2020) – Bachelor’s in Business Administration – King Abdulaziz University – Executive Certificate in Global Leadership – INSEAD – Diploma in Digital Excellence – International Institute for Management Development (IMD), Switzerland – Specialized Certification in Digital Finance – University of Oxford, UK – Executive Program in General Management – Massachusetts Institute of Technology (MIT) – Advanced Executive Certificate in Management, Innovation, and Technology – MIT
Mazen bin AfIf’s leadership combines operational rigor, digital transformation expertise, and human capital engagement. At Tajer Finance, he is driving initiatives that align operational efficiency with customer-centric service models, positioning the company as a competitive player in Saudi Arabia’s rapidly evolving finance sector. His public engagement through his fintech-focused podcast further reflects his commitment to advancing knowledge and innovation in the industry.
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